Frequently Asked Questions

Everything you need to know about the Saint Alexander experience.

What is your shipping policy?

We offer complimentary standard shipping on all orders over $150. For domestic orders, delivery typically takes 3-5 business days, while international shipping varies by location.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all Saint Alexander tags attached.

Where are your garments manufactured?

Our collections are designed in-house and ethically produced in boutique ateliers known for their exceptional craftsmanship and high-quality textile standards.

How do I know which size to choose?

Each product page features a detailed size guide. Our silhouettes generally run true to size, but we recommend checking the specific measurements for tailored pieces.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer concierge team.