Returns & Exchanges

At SAINT ALEXANDER, we maintain the highest standards of luxury and craftsmanship; if you are not completely satisfied with your purchase, we offer a 14-day window for returns and exchanges on all unworn items. Ensure all original tags and packaging remain intact to qualify for a full refund to your original payment method.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the items in their original SAINT ALEXANDER box and protective dust bags, ensuring the shipment is securely sealed for transit.

  • 3.
    Affix the Shipping Label

    Download and print the prepaid DHL express shipping label provided via email and attach it clearly to the outside of your parcel.

  • 4.
    Drop Off or Collection

    Drop off your package at any authorized shipping point or schedule a complimentary courier pickup through our portal for your convenience.