Returns & Exchanges
At SAINT ALEXANDER, we maintain the highest standards of luxury and craftsmanship; if you are not completely satisfied with your purchase, we offer a 14-day window for returns and exchanges on all unworn items. Ensure all original tags and packaging remain intact to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original SAINT ALEXANDER box and protective dust bags, ensuring the shipment is securely sealed for transit.
- 3.Affix the Shipping Label
Download and print the prepaid DHL express shipping label provided via email and attach it clearly to the outside of your parcel.
- 4.Drop Off or Collection
Drop off your package at any authorized shipping point or schedule a complimentary courier pickup through our portal for your convenience.